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FAQ - StoneHouse


Towel & Washcloths Care

How do I care for my baby’s towels or washcloths?

👍 Machine wash in warm water & tumble dry at low temperatures not exceeding 135OF.
👎 Don’t iron.
👎 Don’t dry clean.
👎 Don’t use fabric softeners

Click here for more Care Instructions

How Do I Become Part Of The StoneHouse Village

Raising growing humans is hard. It’s even harder if you do it alone. That’s the reason we established the StoneHouse Village. Become part of our community. Learn & share practical tips with parents like yourself. It does take a village to raise an awesome child.

Link to: https://www.facebook.com/groups/389121198559989/


How Long Does It Take To Ship

As an Amazon Prime Member you’ll benefit from Amazon’s fastest shipping times.

What Is Your Returns Policy?

Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Read More on Amazon.com Returns Policy


How Do I Register For My Warranty?

All our products are covered by the StoneHouse 365 Day warranty from the date of purchase. Warranty covers any manufacturing flaws or defects.

To Register: Go to www.faraik.sg-host.com/vip

How Do I Claim My Warranty?

Shoot us an email to hello@faraik.sg-host.com with the following details

  1. Order ID
  2. Photos of the product you need exchanged

Didn’t find what you were looking for? Contact us.